Collins Hume Spotlight: Lucy Flanagan

Updated: Oct 26

Executive Assistant Lucy Flanagan

When Executive Assistant Lucy Flanagan (then Alcock) joined Collins Hume in 2020 little did we know how much of a positive impact she’d make on our business!


According to Lucy, though, she fell into the accountancy profession.


Having grown up and spent all her working time in the Northern Rivers, a friend mentioned that a position had opened up and she took on her first role as an accounting firm receptionist. When the office manager left, she quickly filled those shoes. While she was there she also managed to get two traineeships done and dusted (one as a TAFE Award Recipient). Wanting to get back into a more specialised role, Collins Hume was a great fit for Lucy and she changed firms.


Lucy revels in routine, order and helping others to have her organisation skills rub off on them.


Two different styles; two different hats

In her role as one of only two Executive Assistants at Collins Hume, Lucy rolls with everything Partner Chris Atkinson sends her way in his fast-paced manner. However, she also loves being able to support Partner Kelly Crethar in order to free up capacity and make room in her busy client schedule.


And Lucy has no problem understanding the nuances of accounting jargon. On any given day, she can find herself making appointments, helping clients, or liaising, communicating and preparing to make Kelly’s and Chris’ working lives easier.


“I’m very comfortable relating to people just as much as I love ticking things off and getting stuff done,” says Lucy.


“I enjoy being at Collins Hume. Everyone cares about the next person and the Partners look after us and take an interest in our professional and personal lives.”


Outside the office, Lucy and her husband love nothing more than packing up their 4WD and going camping. Being in the middle of a major house renovation, the times they get to do that are precious, but there is light at the end of the tunnel.


“COVID-19 has put us in the right mindset and reminded us of our priorities,” Lucy added. “We have some big travel plans on the horizon which we hope will broaden our minds and allow us to gain some perspective and balance.”


She is also an avid reader adding, “I’ve always got my head shoved in a book. I love getting lost in the stories and different worlds.”


Lucy Flanagan holds a Cert III (TAFE Award Recipient) and also a Cert IV Business Admin. She is also a Justice of the Peace.


Copyright 2022. Collins Hume Accountants and Business Advisers. Ballina and Byron Bay NSW

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