Further assistance for anyone affected or impacted by flooding
Watch this post for updates and additions as our team locates and verifies further sources of disaster recovery information.
Any new information is flagged with 🆕
First response
Recovery centres
Dedicated community recovery centres provide face-to-face support for NSW residents affected by natural disasters: https://www.service.nsw.gov.au/floods/recovery-centres
Individual and household assistance
National Australia Bank (NAB) is donating 1,000 4-year-old laptops to those in need in the Northern Rivers region https://docs.google.com/forms/d/e/1FAIpQLScFkufsaOemCjML3ZDWffgW-ltic9NO-qHl6c2-Fy_goFZO8w/viewform
Low income no insurance https://www.nsw.gov.au/resilience-nsw/disaster-relief-grant-for-individuals
Australia Post 12-month redirection https://auspost.com.au/receiving/manage-your-mail/redirect-hold-mail/redirect-mail/free-mail-redirection-and-po-boxes
Child care subsidy relief for financial hardship https://www.servicesaustralia.gov.au/how-to-apply-for-additional-child-care-subsidy?context=41866
National Debt helpline https://ndh.org.au/
Telstra customers can find out more about how to register for a Disaster Assistance Package, including getting additional data, at telstra.com/disasterassist or by calling 1800 888 888
For Telstra outage information and restoration updates visit outages.telstra.com.au
Red Cross Bereavement and Relief grants for people affected by either the Queensland or New South Wales floods in 2022 — applications opened 18 March 2022 https://www.redcross.org.au/grants/
St Vincent de Paul Society is offering financial assistance of up to $3,000 depending on the level of damage, the size of the family, and insurance status https://www.vinnies.org.au/.../Fin.../NSW/Disaster_Recovery/
Property assistance
Factsheet for tenants affected by disaster https://www.tenants.org.au/factsheet-22-disaster-damage
Business and workplace assistance
$10,000 small business Northern NSW flood grant https://www.collinshume.com/post/10-000-small-business-northern-nsw-flood-grant
NSW Storm and flood disaster recovery small business grant https://www.service.nsw.gov.au/transaction/apply-february-and-march-2022-storm-and-flood-disaster-recovery-small-business-grant
NSW guide to recovering from a disaster https://www.smallbusiness.nsw.gov.au/resources/get-back-business-guide-recovering-disaster
Relief and support for flood victims https://www.businessaustralia.com/how-we-help/be-more-efficient/work-smarter/relief-and-support-for-flood-victims
Payroll Tax assistance https://www.revenue.nsw.gov.au/news-media-releases/natural-disaster-relief
Free safe work replacement https://disasterassistance.service.nsw.gov.au/summary/846033/
BizRebuild is offering vouchers to help small businesses affected by the March 2022 storms and floods https://www.bizrebuild.com.au/need-help/help-for-bushfire-affected-communities. Complete an online application at bca.awardsplatform.com
Retooling Voucher $2,000
Business Advisory Voucher $500
Rural assistance
🆕 Natural Disaster Transport Subsidy: A natural disaster assistance transport subsidy up to $15,000 is available to eligible farmers affected by a declared natural disaster event. This subsidy pays for the cost of transporting fodder and/or water to an affected property, stock to sale or slaughter or stock to/from agistment https://www.raa.nsw.gov.au/grants/natural-disaster-transport-subsidy
Rural Landholders Grant: Applications are open until 30 September 2022. All activities and expenditure funded under this program must be complete, and all invoices to claim payment must be submitted to the RAA by 31 March 2023 https://www.raa.nsw.gov.au/disaster-assistance/storm-and-flood-programs/RLG-feb-2022
Rural Assistance Authority loans and grants https://www.raa.nsw.gov.au/disaster-assistance/declarations
Blaze Aid – Assistance with fencing repairs https://blazeaid.com.au/how-to-get-fencing-help/
DPI – flood assistance with livestock https://www.dpi.nsw.gov.au/emergencies/emergency/floods/current-situation
Financial Counselling https://recovery.gov.au/rural-financial-counselling-service-locations#/map
Transport and licencing
Free of charge reissue of licences https://www.service.nsw.gov.au/floods/identification-licences-and-personal-documents
Free replacement of licence https://www.service.nsw.gov.au/floods/driving-and-transport
Stamp duty refund for vehicles written off https://www.revenue.nsw.gov.au/taxes-duties-levies-royalties/motor-vehicle-duty/relief
QLD Financial assistance
Financial assistance is available for eligible flood-affected communities from both the Queensland and Australian Governments.
Personal Hardship Financial Assistance is available for Brisbane, Fraser Coast, Gladstone, Gold Coast, Gympie, Ipswich, Lockyer Valley, Logan, Moreton Bay, Noosa, North Burnett, Somerset, and Sunshine Coast and includes:
Emergency Hardship Assistance Grants to support people directly impacted by a disaster who are unable to meet their immediate essential needs for food, clothing, medical supplies or temporary accommodation. Eligible applicants may receive $180 per person up to $900 for a family of five or more. For more information, contact the Community Recovery Hotline on 1800 173 349 or visit www.qld.gov.au/community/disasters-emergencies
Essential Household Contents Grants of up to $1765 for single adults and up to $5,300 for couples/families. These grants are for those who are uninsured, or unable to claim insurance. If eligible you may receive financial assistance towards replacing or repairing essential household contents, such as beds, linen and white goods, that have been lost or damaged in a disaster
Australian Government Disaster Recovery Payment provides a lump sum payment for eligible people adversely affected by the South East Queensland floods.
Disaster Recovery Allowance (Australian Government) is a short-term payment to help people who have lost income as a direct result of the floods in South East Queensland
QLD Essential Services & Safety if you’re uninsured, or unable to claim insurance, you may be eligible for a grant to help you reconnect essential services that were damaged by a disaster https://www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/types-grants/essential-serv-safety-reconnect
Please contact each support agency directly about accessing their flood recovery assistance.
Last updated 25/5/22